Toll Free Numbers: Local to Global and Global to Local
February 27, 2013
By Jamie Epstein
, TMCnet Web Editor
A toll-free number, or a telephone number that starts with 800, 888, 877, 866 or 855, is touted as being able to perform successfully with any type of phone currently on the market – whether it’s a landline or smartphone.
When leveraging this solution, businesses ranging from large-scale corporations to smaller organizations can expand their footprint into new markets and be local to their customers anywhere in the world.
Global Call Forwarding is a well-known company at the edge of innovation in the toll-free number space.
When divulging why toll-free numbers are increasingly being utilized throughout the world, the company’s website reveals, “Because they allow your business to provide clients with a phone number to reach your sales, marketing, or customer service department, completely free of charge, in an easy and convenient manner. Since there is no cost associated with dialing a toll free phone, potential clients will be more inclined to contact your business. They can call your toll free phone from a landline, from a mobile phone, from voice over IP, or even from a payphone without having to add any balance.”
“Also,” according to the firm, “toll free numbers are easy to remember, partly because you do not have to memorize an area code.”
When companies decide to partner with a phone services provider, they have many competing options to select form. Yet, it is important for them to feel as if their partner is located in very close proximity to their business so that if a problem or question were to arise their concerns can be addressed in a timely manner.
For a large enterprise that typically has more than one office, and caters to clients spread all over the map, these numbers which can include international numbers, help make a company seem more personable and reachable.
“On the other hand, companies can use 800 numbers to give them credibility. An 800 number is perceived as the phone number of a credible, established and probably large company,” stated Anibal Manzo, marketing manager at Global Call Forwarding.
Thus, these numbers help to provide a much more professional image that could entice prospective customers to want to find out more about the benefits they can see when forming a relationship with the organization.
In order to create a strong global presence, see a much better return on investment and keep your competitive edge, now is the time to begin using a toll free number.
Edited by Braden Becker